Osveh Asia Medical Instrument Company started its activity in the field of producing all kinds of orthopedic implants in 1387, and in 1399, it expanded its scope by launching the biomaterial production line. Having a dynamic quality management system is a sign of our continuous commitment to quality to improve the lives of patients, and we are proud of it. Today, after more than a decade since the beginning of Osveh’s activities, everyone is confident that the commitment to quality is evident in all aspects of our work.
Quality commitment to patients leads us to produce and market safe and effective products in accordance with world-class standards, therefore we continuously strive to reach the highest standards. The quality policy expresses our commitment to our customers and is the driving force of our quality management system, which is designed based on the principle of continuous improvement and risk management.
The senior management of the company by implementing and establishing a quality management system based on the ISO 13485:2016 standard and trying to make this system effective, in order to provide quality products and ensure compliance with legal requirements to increase customer satisfaction and continuously improve performance and ability The organization considers itself committed to complying with and advancing the following policies:
. Maintain and develop market share and provide new and innovative products through development and research and technology improvement
. Attracting and increasing customer satisfaction by identifying and responding to needs in compliance with legal requirements
. Increasing productive assets and capital in order to improve the quality and quantity of services provided to the beneficiaries
. Increasing productivity, capability, satisfaction of human resources, improving technical knowledge and skills of employees
. Providing a safe and healthy working environment for employees
I declare my commitment to establish and maintain the above mentioned systems and to provide the financial and operational resources needed to be effective in this matter. The quality policy is an important part of our quality culture, and all colleagues at all levels are expected to be diligent in understanding and realizing it and try to improve it.
This version reflects the latest changes in the organization’s quality policies and will be improved in order to comply with the changes in legal requirements and will be revised at appropriate intervals.